Web Services Is Not Enabled. To Try Setting Up Web Services Again

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HP Printers - Turn On Web Services

This document is for HP printers that back up web-connected printing services.

Turning on Web Services allows your printer to communicate securely over the net with spider web-connected press services, such as HP ePrint cloud printing and HP Instant Ink delivery services.

annotation:

If you lot have an HP+ printer, web services are automatically enabled during printer setup. Go to 123.hp.com to download the HP Smart app, and then set upwards your printer. To remove spider web services, perform a printer reset to restore manufacturing plant default settings.

Read the section that matches your printer command panel type for steps to turn on Web Services.

Printers with a touchscreen or LCD display

Turn on Web Services directly from your printer touchscreen or LCD brandish.

Example of a touchscreen display	Examples of an LCD display

1. Brand certain the printer is connected to a wired (Ethernet) or wireless network with an active cyberspace connection.

   note:

   If y'all connect your printer to a calculator with a USB cable, web-connected printing services exercise non piece of work.

   • If your printer is connected with a wired (Ethernet) connection, cheque the cable and the lights on the printer'southward Ethernet port. The dark-green link low-cal should exist steady, and the orangish activity light should blink when the cablevision is connected.

   • If your printer is connected with a wireless connection, make sure the wireless characteristic is on and the printer is connected to the aforementioned network as your computer.

     Some printers have a wireless icon and a blue light on the front end of the printer. If the printer has a bluish light, and the light is on and non blinking, your printer is connected.

2. On your control panel, press the HP ePrint icon.

   If your control panel does not have an HP ePrint icon, navigate to Web Services Setup, Network Setup, or Wireless Settings to open up the Web Services menu.

   • If a summary screen displays, Spider web Services is already on.

     

   • If a prompt to turn on Web Services or prepare HP ePrint displays, follow the prompts to plough information technology on or set it up.

     

3. If you are prompted to update the firmware, printing OK.

Printers without a touchscreen or LCD display

Apply the printer homepage, also known as the Embedded Web Server (EWS), to plough on Spider web Services for printers that do non have a touchscreen or LCD display.

1. Brand sure the printer is connected to a wired (Ethernet) or wireless network with an active internet connection.

   notation:

   If you connect your printer to a computer with a USB cable, web-connected press services do not piece of work.

   • If your printer is continued with a wired (Ethernet) connection, check the cable and the lights on the printer's Ethernet port. The greenish link calorie-free should exist steady, and the orangish activity light should blink when the cable is connected.

   • If your printer is connected with a wireless connection, make sure the wireless feature is on and the printer is connected to the aforementioned network as your calculator.

     Some printers have a wireless icon and a bluish light on the front end of the printer. If the printer has a blue low-cal, and the light is on and non blinking, your printer is continued.

2. Impress a Network configuration or Wireless Network Test Results folio using button combinations on the printer control console.

3. Find the printer IP accost on the printout.

   

4. Type the printer IP address into the browser address line, and and then press Enter.

   annotation:

   Make certain to blazon the IP accost into the internet browser's address box. If typed into a toolbar search box or search engine, the EWS does not open.

5. If a login or certificate window displays, complete the information to terminate opening the EWS.

   • If a website security certificate displays, click Continue to open the EWS.

   • If a login window opens, type admin for the username, then type the Pin found on the printer UPC sticker located underneath or on the back of the printer, or the password set by the printer administrator.

     

6. On the EWS, click the Web Services tab.

   • If the tab is not available, your printer does not support Web Services.

   • If a summary page displays, Spider web Services is already on.

     

   • If a setup page displays, follow the prompts to turn on Web Services.

     

Frequently asked questions (FAQs)

Review the following listing of frequently asked questions most Spider web Services.

What is the HP Smart website?

The HP Smart website (formerly HP Connected) supports web-continued printing services, including HP ePrint deject printing and HP Instant Ink delivery services. To find out if your land/region supports the HP Smart, go to HP Smart, then click on the land/region and linguistic communication. In the drop-down carte, notice your country/region and language.

What are spider web-connected printing services?

Web-continued printing services include HP ePrint and HP Instant Ink services. Availability of each service depends on your printer model and country/region.

Select one of the services below to learn more than.

HP ePrint

HP ePrint is a secure cloud-based service that lets you print from anywhere with an agile Cyberspace connexion. Email the document or photo you lot want to print directly to the printer.

HP Instant Ink

HP Instant Ink is available on eligible printers in some countries/regions every bit a low-cost ink cartridge replacement service. The printer sends ink level information to HP via the internet. When the printer is low on ink, HP automatically sends replacement ink cartridges to you.

I received an error message when turning on Spider web Services. What do I practice?

If y'all received an mistake bulletin when turning on Web Services, try the post-obit troubleshooting tips:

• Restart the printer: Restarting the printer can clear possible error weather condition.

• Restart the router: Restarting your router can articulate any connectedness issues. Consult your router manufacturer, internet access provider, or network administrator for instructions on how to restart the router.

• Confirm your printer is connected: Make certain the printer is connected to a wired (Ethernet) or wireless network with an agile internet connection.

  notation:

  If you connect your printer with a USB cable, Web Services cannot turn on.

  • If your printer is continued with a wired (Ethernet) connexion, check the cablevision and the lights on the printer's Ethernet port. The green link light should be steady, and the orange action light should blink when the cable is connected.

  • If your printer is continued with a wireless connection, brand sure the wireless feature is on and the printer is connected to the aforementioned network every bit your computer.

    Some printers have a wireless icon and a blueish light on the front of the printer. If the printer has a blue light, and the calorie-free is on and not blinking, your printer is connected.

• Check the router ring setting (wireless connections simply): Many routers can operate in both ii.4 GHz and 5.0 GHz frequency bands, but not all HP printers back up both bands. Make certain the 2.4 GHz router band is enabled and broadcasting. If the router broadcasts split up network names (SSIDs) for each ring, connect the printer to the two.4 GHz ring SSID.

• Check for additional devices that emit radio and wireless signals (wireless connections only): Move any devices that emit radio signals, such as microwaves and cordless telephones, farther abroad from the printer. They can interfere with wireless signals.

• Movement the printer and router closer together (wireless connections but): Motion the printer closer to your wireless router, just no closer than i.eight m (6 ft). Wireless signals can be weaker at greater distances between the printer and the router.

How do I plow off Spider web Services?

Yous tin can turn off Web Services from the printer control panel or the Embedded Web Server (EWS). Read the section that matches your printer control console type for steps to turn off Web Services.

If you are currently using web-connected printing services, the following services and features do not piece of work after turning off Spider web Services:

• HP ePrint email: Disables the HP ePrint printer email accost.

• HP Instant Ink: Blocks advice between your printer and HP Instant Ink. Monthly enrollment and billing continues.

  • Without Web Services, the HP server cannot communicate with the printer to monitor ink levels. HP Instant Ink cannot send new ink cartridges, and the printer might stop press. If you enrolled in the HP Instant Ink service, you lot need to cancel your HP Instant Ink service separately.

  • To go on using your HP Instant Ink service, turn on Web Services, and then follow the instructions on the info folio to add your printer to HP Smart.

• Print Anywhere: Disables the Print Anywhere feature.

• HP Printer Apps: Disables all HP Printer Apps.

Printers with a touchscreen or LCD display

Plow off Spider web Services directly from your printer command panel.

Example of a touchscreen brandish	Examples of an LCD display

1. On your printer control panel, touch or printing the HP ePrint icon, and then bear on or press Settings.

   If your printer command console does not have an HP ePrint icon, navigate to Spider web Services Setup, Network Setup, or Wireless Settings to open the Web Services card, depending on your printer model.

2. Select Turn Off, Disable, or Remove, depending on your printer model.

3. Follow the instructions to turn off Web Services.

Printers without a touchscreen or LCD display

Utilize the Embedded Web Server (EWS) to turn off Web Services for printers that practice not have a touchscreen or LCD brandish.

1. Print a Network configuration or Wireless Network Test Results page using push button combinations on the printer control panel.

2. Detect the printer IP address on the printout.

   

3. Blazon the printer IP accost into the browser address line, and then printing Enter.

   notation:

   Make certain to blazon the IP address into the cyberspace browser'south address box. If typed into a toolbar search box or search engine, the EWS does not open.

4. If a login or document window displays, complete the information to cease opening the EWS.

   • If a website security certificate displays, click Go along to open up the EWS.

   • If a login window opens, type admin for the username, and so blazon the PIN found on the printer UPC sticker located underneath or on the dorsum of the printer, or the password set past the printer administrator.

     

5. On the EWS, click the Web Services tab, then select Remove Web Services from the Web Services Settings list.

6. Click Remove Web Services, and so follow the instructions to plough off Spider web Services.

   

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Source: https://support.hp.com/id-en/document/c05329102